Tutor365

Terms of Service

Effective date: [EFFECTIVE_DATE]

This document is a draft and should be reviewed by a qualified legal professional before production use.

1. Parties and service operator

These Terms of Service govern access to and use of Tutor365, a CRM/SaaS workspace for tutors. The service is operated by [LEGAL_ENTITY_NAME], a [LEGAL_ENTITY_TYPE] with registered address at [LEGAL_ADDRESS]. Contact: [CONTACT_EMAIL].

By creating an account, logging in, or using Tutor365, the user agrees to these Terms, the Privacy Policy, and any applicable consent or data processing notices.

2. Description of Tutor365

Tutor365 helps tutors manage lesson schedules, student records, groups, lesson prices, payment status, prepaid balances, finance summaries, subjects, and settings in one workspace. Tutor365 is not an accounting, tax, legal, banking, payroll, or payment processing service.

3. Eligibility

The user must have legal capacity to enter into these Terms under [JURISDICTION] and any other applicable jurisdiction. If the user acts for an organization, the user represents that they have authority to bind that organization.

Tutor365 is intended for tutors and account owners. It is not intended for direct registration or use by children.

4. Account registration and security

  • The user must provide accurate account information and keep the account email current.
  • The user is responsible for maintaining the confidentiality of login credentials and session access.
  • The user is responsible for activity performed through their account, except where caused by Tutor365's own breach of these Terms or applicable law.
  • The user must notify us promptly at [CONTACT_EMAIL] if they suspect unauthorized access.

5. User content and workspace data

"User content" means data entered, uploaded, generated, or stored by the user in Tutor365, including student names, contact details, lesson details, notes, payment status, balance records, subjects, groups, and settings.

The user retains ownership of user content. The user grants Tutor365 a limited right to host, store, process, display, transmit, back up, and otherwise use user content as necessary to provide, secure, maintain, support, and improve the service and comply with law.

6. Student and third-party data

The user is responsible for ensuring that any personal data about students, parents, guardians, clients, or other third parties is collected and entered into Tutor365 lawfully. This may include providing notices, obtaining consents, having another lawful basis, and respecting applicable privacy, education, consumer, and professional obligations.

The user must not enter unnecessary sensitive information, medical information, government identifiers, payment card numbers, or confidential third-party data into Tutor365 unless the user has a lawful basis and the service is appropriate for that information.

7. Acceptable use

  • Do not use Tutor365 for illegal, harmful, fraudulent, abusive, or unauthorized purposes.
  • Do not attempt to access another user's account or data.
  • Do not bypass authentication, interfere with security, overload the service, scrape private areas, or reverse engineer non-public parts of the service except where lawfully permitted.
  • Do not upload malware, exploit code, or content that infringes rights or violates applicable law.
  • Do not use Tutor365 to send spam or unauthorized communications.

8. Service availability and changes

We aim to keep Tutor365 available and useful, but the service may be interrupted for maintenance, hosting limitations, security events, provider outages, or technical issues. We may modify, suspend, or discontinue features where needed for security, reliability, legal compliance, or product development.

9. Backups and export

Tutor365 may maintain backups or server-side records for reliability and recovery. The user remains responsible for keeping any independent records required for professional, tax, accounting, educational, or legal purposes. Any export functionality, if provided, is offered as a convenience and does not replace the user's own recordkeeping obligations.

10. Payments, balances, and finance information

Tutor365 may calculate lesson payment status, student balances, debtors, and finance summaries from data entered by the user. These outputs are informational workspace tools only. The user is responsible for verifying amounts, handling actual payments outside Tutor365, issuing receipts where required, and meeting tax or accounting obligations.

11. Third-party providers

The service may depend on hosting, authentication, email, analytics, and infrastructure providers, including placeholders [HOSTING_PROVIDER] and [AUTH_PROVIDER]. Their operation may affect availability, security, data processing, and account workflows.

12. Intellectual property

Tutor365, including its interface, branding, code, design, documentation, and service materials, is owned by or licensed to [LEGAL_ENTITY_NAME], except for user content and third-party materials. The user may use Tutor365 only as allowed by these Terms.

13. Feedback

If the user provides suggestions, bug reports, ideas, or feedback, the user allows Tutor365 to use them without restriction or compensation, while the user retains any rights they may have in the underlying feedback.

14. Account suspension and termination

We may suspend or terminate access if the user violates these Terms, creates security risk, fails to comply with law, or uses the service in a way that may harm Tutor365, other users, providers, or third parties. The user may stop using the service at any time and may use available account deletion controls where provided.

15. Disclaimers

Tutor365 is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not promise that the service will be uninterrupted, error-free, compatible with every device, or suitable for every legal, accounting, educational, or business requirement.

16. Limitation of liability

To the maximum extent permitted by applicable law, [LEGAL_ENTITY_NAME] will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost data, loss of goodwill, or business interruption arising from or related to Tutor365.

Any liability cap, exclusions, mandatory consumer rights, and non-excludable obligations must be reviewed and finalized for [JURISDICTION].

17. Indemnity

Where permitted by law, the user agrees to defend and indemnify Tutor365 against claims, damages, losses, liabilities, costs, and expenses arising from user content, unlawful use of the service, violation of these Terms, or violation of third-party rights.

18. Governing law and disputes

These Terms are governed by the laws of [JURISDICTION], unless mandatory law requires otherwise. The forum, court, arbitration, consumer complaint procedure, and pre-trial claim requirements must be finalized by legal counsel before production use.

19. Changes to these Terms

We may update these Terms from time to time. If changes are material, we may provide notice through the service, website, or account email. Continued use after an update means the user accepts the updated Terms where permitted by law.

20. Contact

Operator: [LEGAL_ENTITY_NAME], [LEGAL_ENTITY_TYPE], [LEGAL_ADDRESS]. Contact: [CONTACT_EMAIL].

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